Call On Me … I Know!

A seasoned salesperson recalls the following question-and-answer session with a shudder. The president of a large corporate plan asked a reasonably simple question. Every member of the three-person presentation team proceeded to answer the question, each putting a new...

Creating an Attentive Environment

An institutional salesperson recalls the agony of regularly presenting with a hyperactive portfolio manager. While members of his team were presenting, this person would shuffle papers, look inside his briefcase, look out the window and generally fidget as if he...

How to Stay Up When Your Numbers Are Down

The following is adapted from an article written by Liz Hecht of Alpha Partners for Advisor, a journal for members of the Association of Investment Management Sales Executives (AIMSE). The article is reprinted with permission by AIMSE. Comment from a...

What You Don’t Learn On The Golf Course …

An investment firm lost an existing client to a new firm. The relationship manager was flabbergasted. He and his wife had become great friends with this client, attending golf outings and charity functions together for many years. He had forgotten that being a best...